Infrastructure Engineer

R-032699
  1. Gurgaon
  1. Consulting & advisory, Corporate

Purpose of the Role: 

The Infrastructure Engineer position is a hands-on role to monitor, support and administer the Identity & Authentication product set.  This includes; Active Directory, Microsoft Azure, Multi-Factor Authentication, Certificate Services, KMS and ADFS.  Working within the Identity Team (part of the Global Infrastructure Division) you will provide support with resolving incidents, implementing customer requests, delivering on projects and offering technical advice to project teams.

This role would suit an individual who has good experience within a 3rd line support environment and has proven experience troubleshooting Identity related issues within a large organisation.  The successful candidate will be dynamic, analytical and able to come up with smart solutions within budget constraints.

Key Deliverables/Responsibilities

  • Resolving 3rd line Identity related support calls, including root cause analysis for a “Fix Once” approach
  • Advance Active Directory troubleshooting and monitoring
  • Group Policy management within a mixed client environment, filtering and targeting policies
  • Creating and administering Single Sign On (SSO) trusts between in house and 3rd party systems
  • Improving and/or automating, scripting administrative procedures
  • Monitoring the Identity services with System Centre Operations Manager (SCOM)
  • Continual service improvement through best practise and innovative technologies

Experience Required (Essential)

  • Advanced Active Directory, Microsoft Azure, and AD FS
  • Troubleshooting DNS, DFS/FRS and NTDS replication
  • Forest / domain recovery processes
  • Azure AD & Azure Connect, troubleshooting replication issues between inhouse and hosted services
  • Scripting with PowerShell.  Automating administration based tasks.
  • Knowledge of monitoring & reporting based systems, ideally SCOM.
  • Working within a helpdesk / support environment, dealing with customer issues through to resolution

Experience Required (Desirable)

  • Server build processes, both Physical and Virtual
  • Managing, supporting and monitoring a Microsoft Server Platform
  • Public Key Infrastructure Solutions
  • Microsoft Direct Access
  • Enterprise Storage Solutions
  • Networking fundamentals and troubleshooting
  • Experience working within ITIL aligned Service Delivery organization

Behavioral Competencies

  • Proven experience of delivering process efficiencies and improvements
  • Clear and fluent English (both verbal and written)
  • Ability to build and maintain efficient working relationships with remote teams
  • Demonstrate ability to take ownership of and accountability for relevant products and services
  • Ability to plan, prioritize and complete your own work, whilst remaining a team player
  • Willingness to engage with and work in other technologies

Emplois connexes

Options : Cities & development
Options : Faithful+Gould
Emplacement

Los Angeles

Options : Project, programme & cost management
Options : Faithful+Gould
Emplacement

New York

Options : Project, programme & cost management
Options : Faithful+Gould
Emplacement

Houston

Options : Project, programme & cost management
Options : Faithful+Gould
Emplacement

Houston

Options : Cities & development
Options : Faithful+Gould
Emplacement

San Francisco

Options : Project, programme & cost management
Options : Faithful+Gould
Emplacement

Houston

Options : Cities & development
Options : Atkins
Emplacement

Bristol

Options : Corporate
Options : Atkins
Emplacement

Epsom

Nos articles récents

Vélo, randonnée et services-conseils

Découvrez une femme de tête qui adore relever des défis complexes de conception

De requins, de courbes et de mégaprojets

La nage folle, la cybersécurité et un vice

Emplois consultés récemment

Ouvrir une session

Sélectionnez le pays associé à votre compte, afin de vous diriger vers la bonne région.

Une fenêtre sur notre monde

Nous avons des bureaux situés dans plus de 50 pays et sur six continents. Faites le tour de nos emplacements pour trouver où vous pourriez vous épanouir.