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Software Asset Management Administrator

R-041270
  1. Bangalore
  • Provide input to the Software Asset Management life cycle; including analysing and redesigning Software Asset Management processes, software requests, license pooling/checks, and deployment
  • Maintain the catalogue and cost management processes for all software assets
  • Maintain all cost models relating to software assets
  • Support the integration of the License Management Tool (and surrounding processes), with the IS delivery systems and services
  • Raise and manage software purchasing orders through their lifecycle (including ‘Goods Receipting’)
  • Verify supplier invoices against purchase orders
  • Liaise with suppliers to request quotes (and maintain appropriate supplier records)
  • Identify and advise management and technical teams on license entitlements derived from software deployed
  • Support the “Audit, Risk and Compliance” function team through the regular audit process
  • Provide report information on software/licence counts, metrics and usage, as well as provide input on terms that impact licensing
  • Maintain the license inventory and perform software harvesting based on usage
  • Assist with license related questions/issues
  • Ensure 100% customer satisfaction and client focus
  • Manage incidents and requests according to defined SLAs - ensure 100% adherence to RFS & INC Best Practice guidelines
  • Update, formalise and review processes defined in the IS Business Management System

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