Traffic Operator - Traffic Operations Center
__jobinformationwidget.freetext.LocationText__
Raleigh
- Transports
Are you ready to take the next step in your career?
PostulezCe poste vacant est désormais expiré. Veuillez consulter des postes similaires ci-dessous...
Atkins has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.
Atkins seeks an energetic and highly motivated self-starter to join our Raleigh, NC staff as a Traffic Operator – Traffic Operations Center.
Candidates interested must be able to work 3rd shift (10:00 PM - 6:00 AM). The training will take between 6 to 8 weeks to be completed, and it will be administered in the morning schedule Monday through Friday. Due to the nature of our industry, candidates must be willing to work weekends and holidays as needed.
MAJOR FUNCTION/ROLE
Manages traffic congestion, planned events and unplanned incidents in a Traffic Operations Center, and He / She provides data entry and QA / QC for information in the State DOT Advance Management System (ATMS) or Advanced Traveler Information System (ATIS).
Typically works under supervision but He / She must be capable of directing his/her own work, implementing response plans as outlined in the Standard Operating Procedures (SOP’s) and coordinating with personnel outside the facility. Work generally involves relatively uncomplicated but varied tasks. He / She is Responsible for gathering and disseminating information in a courteous and pleasant manner to reflect de Department’s high standards and professionalism.
JOB DUTIES
- Monitors congestion and incident information using various tools including ATMS and ATIS, EM radio traffic, CAD feeds and traffic reports from local media partners for incidents.
- Creates identified incident in ATMS, notifies appropriate personnel, and provides additional responses as required.
- Actively reviews or implements traffic management through the use of tools such as ATMS, ATIS, DMS/CMS, Ramp Metering, 511 floodgates, and develops alternate route provisions when an incident or heavy congestion is detected and verified.
- Implements travel time postings on DMS/CMS during peak traffic hours as needed.
- Manages traffic signal timing or notifies appropriate agency as outlined in SOPs.
- Activates county alerts (targeted floodgates) for incident response as appropriate.
- Activates Amber/Silver Alerts or other messages on regional devices as outlined in SOPs. Receives and responds to emails or re-directs to appropriate staff as necessary.
- Monitors feedback messages from 511 system users and provides customer service by returning calls from those leaving feedback messages.
- Compiles daily 511 feedback report for vendor and client review.
- Coordinates with other DOT agencies and serves as primary point of contact for STIX within own state.
- Researches, identifies and reviews planned construction, maintenance, and special events and activities as required.
- Assists with data collection to include in monthly reports, travel speed and travel time reports, incident reports and any other reports that are requested.
- May perform such other assignments as the Supervisor may deem necessary from time to time.
- May Dispatch, as needed.
EDUCATION AND EXPERIENCE
- High school diploma (or equivalent); must have completed 90 day TOC training;
- Six months related experience in dispatch center or 911 operations or comparable relevant experience is preferred.
- Experience in a position involving public contact and telephone responsibilities preferred.
- Must be proficient with computer skills.
SPECIAL SKILLS
- Excellent oral communication and interpersonal skills required
- Must have good command of the English language.
- Ability to perform in a professional courteous manner and remain friendly while under pressure.
- Must have an aptitude for geography and maps.
PROFESSIONAL REGISTRATIONS
- TOC Basic Certification required.
Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer
committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.
Please view Atkins Equal Opportunity Statement here:
https://careers.snclavalin.com/equal-opportunities-statement
Atkins cares about your privacy.
Please consult our Privacy Notice to know more about how we collect, use and transfer your Personal Data.
By submitting your personal information to Atkins, you confirm that you have read and accept our Privacy Notice.
Atkins will not accept unsolicited resumes from recruiters, headhunters, contract recruiters, search firms or employment agencies. In the event a recruiter or agency submits a resume or candidate, Atkins explicitly reserves the right to recruit and hire those candidate(s) at its discretion, and without any financial obligation whatsoever to the recruiter or agency. Any such unsolicited resume or candidate contact information, including those submitted directly to Atkins hiring managers or any other employee, shall become the property of Atkins upon receipt.
MV
Are you ready to take the next step in your career?
PostulezAccroche
CanadaType de contenu
BlogsDate de publication
02/19/2024
Récapitulatif
Aujourd'hui, nous rencontrons Sabrina et Claudia, deux femmes extraordinaires dans le domaine de l'ingénierie. Rejoignez-nous pour découvrir leurs parcours, leurs triomphes et l'impact qu'ell
Watch: Featured video content
Accroche
CanadaType de contenu
BlogsDate de publication
02/19/2024
Récapitulatif
Aujourd'hui, nous rencontrons Sabrina et Claudia, deux femmes extraordinaires dans le domaine de l'ingénierie. Rejoignez-nous pour découvrir leurs parcours, leurs triomphes et l'impact qu'ell
Watch: Featured video content
Related job roles
Salaire
Localisation
Bristol
Job Type
Full Time
Career Area
Mechanical engineering
Marché
Nuclear
Category
Permanent
Location
Epsom
Bristol
Description
Are you excited to be part of fast paced and complex projects at the cutting edge of the nuclear industry? If so, then let’s shape the future of nuclear together.AtkinsRéalis is one of the world’s lea
Référence
R-113938
Date d’expiration
01/01/0001
Salaire
Localisation
Epsom
Job Type
Flexible Working
Full Time
Career Area
Engineering (Other)
Marché
Water
Category
Permanent
Location
Epsom
Description
Do you have the drive, skills and ability to work with us as an Associate Engineer, leading and shaping the future of AtkinsRéalis? The role will involve working with a respected technical team and wo
Référence
R-109130
Date d’expiration
01/01/0001
Salaire
Localisation
Epsom
Job Type
Flexible Working
Full Time
Career Area
Engineering (Other)
Marché
Water
Category
Permanent
Location
Epsom
Description
Do you have the drive, skills and ability to work with us as a Principal Engineer, shaping the future of AtkinsRéalis’ river engineering and flood risk management business? The role will involve worki
Référence
R-106290
Date d’expiration
01/01/0001
Salaire
Localisation
Exeter
Job Type
Flexible Working
Full Time
Career Area
Engineering (Other)
Marché
Water
Category
Permanent
Location
Exeter
Description
Do you have the drive, skills and ability to work with us as a Principal Engineer, shaping the future of AtkinsRéalis’ river engineering and flood risk management business? The role will involve worki
Référence
R-111903
Date d’expiration
01/01/0001
Salaire
Localisation
Bristol
Job Type
Flexible Working
Full Time
Career Area
Engineering (Other)
Marché
Water
Category
Permanent
Location
Bristol
Description
Do you have the drive, skills and ability to work with us as a Senior Maritime Engineer, developing the future of AtkinsRéalis’ maritime business? The role will involve working with a respected techni
Référence
R-111901
Date d’expiration
01/01/0001
Salaire
Localisation
UK
Job Type
Flexible Working
Full Time
Career Area
Engineering (Other)
Marché
Water
Category
Permanent
Location
United Kingdom
Description
Do you have the drive, skills and ability to work with us as a Senior/Principal Coastal Engineer, helping to shape the future of AtkinsRéalis? The role will involve working with a respected technical
Référence
R-106133
Date d’expiration
01/01/0001
Salaire
Localisation
UK
Job Type
Flexible Working
Full Time
Career Area
Engineering (Other)
Marché
Water
Category
Permanent
Location
United Kingdom
Description
Do you have the drive, skills and ability to work with us as an Associate Engineer or Associate Director in our Coastal Infrastructure discipline, leading and shaping the future of AtkinsRéalis? The r
Référence
R-106132
Date d’expiration
01/01/0001
Salaire
Localisation
Epsom
Job Type
Flexible Working
Full Time
Career Area
Engineering (Other)
Marché
Water
Category
Permanent
Location
Epsom
Description
Welcome to AtkinsRéalis, a member of the SNC-Lavalin GroupYou might know us for the great work we do across our huge variety of projects. It's all thanks to our people's combined diversity of thought,
Référence
R-106100
Date d’expiration
01/01/0001
Salaire
Localisation
Mumbai
Job Type
Full Time
Career Area
Automation / Instrumentation
Category
Permanent
Location
Mumbai
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Référence
R-107307
Date d’expiration
01/01/0001
Salaire
Localisation
Bucuresti
Job Type
Full Time
Career Area
Finance
Marché
Entreprise
Category
Permanent
Location
Bucharest
Description
This is the job where you can fully value your communication and analytical skills as well as your excellent attention to detail while working with various stakeholders around the world.As a Master Da
Référence
R-113778
Date d’expiration
01/01/0001
AtkinsRéalis
Explorez les possibilités et voyez comment vous pouvez changer le monde en faisant ce que vous aimez chez AtkinsRéalis
Apprenez-en plus