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Accounts Receivable Agent - Collections - FRENCH

R-047442
  1. Bucharest

Accounts Receivable Agent - Collections - FRENCH

Responsibilities

  • Accurate execution of collection-related tasks and working procedures
  • Perform root cause analysis, identify issues/gaps, provide resolutions and client account reconciliations
  • Constantly communicate with clients in the assigned portfolio, project teams and other FSSC departments
  • Share knowledge by contributing to the creation/update of team procedures and documentation.
  • Contact the corresponding departments requesting missing information regarding unidentified payments from the bank statement
  • Constantly collaborate with all departments involved in the Order to Cash process to make sure that an accurate customer account is maintained
  • Achieve and sustain best practices, quality and efficiency within a strong internal control framework
  • Consistently meet compliance measures and achieve service delivery standards

Required

  • Written and oral command of English & French (at least B1 level)
  • Excellent communication skills and customer service oriented
  • Good knowledge of Microsoft Office Suite
  • Strong deep analytical and problem-solving skills
  • Able to efficiently manage time, set priorities and complete multiple tasks simultaneously
  • Works to completion and result oriented

Preferred

  • Experience in the credit & collections field, customer service
  • Knowledge of Order-to-Cash process
  • Basic knowledge of Oracle or another ERP system
  • University Degree in Economics/Business
  • Relevant work experience in shared service/service center

Our offer towards work-life balance

  • Flexible working schedule – organized in 3 shifts Monday to Friday (weekly rotation): 09:00-18:00 & 10:00 - 19:00 & *13:00-22:00
  • Work from Home
  • Motivational financial package & flexible benefits
  • Easter and Christmas bonus
  • Direct contract with SNC-Lavalin
  • Team buildings, Fun@Work activities
  • Free French language classes
  • Learning and Development programs, Training, Career opportunities
  • Employees Wellness Program – fresh fruits, chair massage, counselling sessions, additional sick days, employee wellness rooms
  • Friendly and dynamic work environment
  • CSR & Sport activities

*8 mandatory evening shifts per month

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Salary

Location

Bucuresti

Job Type

Full Time

Category

Permanent

Market

Corporate

Career Area

Finance

Location

Bucharest

Description

This role is an exciting career opportunity for those of you who are fluent in English and who aspire to develop a carrier in the accounting and finance fields.As Accounts Payable Agent you will be ma

Reference

R-047942

Expiry Date

2/15/2021

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