Accounts Receivable Agent

This role is an exciting career opportunity for those of you who are fluent in English and French who aim to fully exploit their communication and analytical skills. Everything we do is based on a simple idea: The fastest way to get results is to build on what you have.

As a Accounts Receivable Agent you will be responsible for collecting outstanding amounts on client invoices, building and maintaining a relationship with the SNC-Lavalin’s clients in your portfolio and providing internal and external support related to the Account Receivables process.

Even if some prior experience will be considered as a plus, the position is also a good opportunity for beginners as we will provide tools and training which will help you succeed in the role.

The Accounts Receivable Agent role is part of the AR Team of SNC-Lavalin’s Financial Shared Service Center based in Bucharest.  

While covering this position, you will be performing accounting tasks related to collections or receivables, by applying established processes/procedures. Your ability to building and maintaining trustful relationships with stakeholders, while ensuring timely payments will definitely outline you’re suitable for the role.

Responsibilities

• Accurate execution of collection-related tasks and working procedures
• Perform root cause analysis, identify issues/gaps, provide resolutions and client account reconciliations
• Constantly communicate with clients in the assigned portfolio, project teams and other FSSC departments
• Identify areas where process/system improvements are needed
• Share knowledge by contributing to the creation/update of team procedures and documentation.

Required

• Written and oral command of French and English
• Excellent communication skills and customer service oriented
• Good knowledge of Microsoft Office Suite
• Strong deep analytical and problem-solving skills
• Able to efficiently manage time, set priorities and complete multiple tasks simultaneously
• Works to completion and result oriented

Preferred

• Experience in the credit & collections field, customer service
• Knowledge of Order-to-Cash process
• Basic knowledge of Oracle or another ERP system
• University Degree in Economics/Business
• Relevant work experience in a shared service/service centre

Our offer towards work-life balance

• Flexible working schedule – organized in 3 shifts Monday to Friday (weekly rotation): 09:00-18:00 & 10:00 - 19:00 & 13:00-22:00*
• Work from Home
• Motivational financial package & flexible benefits
• Easter and Christmas bonus
• Direct contract with SNC-Lavalin
• Team buildings, Fun@Work activities
• Free French language classes
• Learning and Development programs, Training, Career opportunities
• Employees Wellness Program – fresh fruits, chair massage, counselling sessions, additional sick days, employee wellness rooms
• Friendly and dynamic work environment
• CSR & Sport activities

*6 mandatory evening shifts per month