We are currently looking for an AFC Senior Manager with a minimum of 12 years’ senior technical and management experience to join one of our transportation projects in Riyadh, KSA.
The candidate will be responsible for ensuring the AFC systems are working properly, handling the interface with external systems, analyzing any inconsistencies and solving them. He will be managing his team so the below roles and responsibilities are met.
Role and Responsibilities
Manage the technical and commercial relationship with the AFC contractor.
Manage the AFC team members to ensure the contractor delivers as per his contractual obligations.
Responsible to ensure the AFC system is maintained and operated correctly and that it achieves its contractual performance targets and KPIs.
oversee the facility and maintenance and back-up procedures to ensure that the contractor implements best practice in software management, software security and storage of personal data.
Establish and Monitor the interfaces’ protocols between the Contractors and third parties contributing to optimal development and program set up for successful project delivery.
Engage with key third party stakeholders effected by project works to understand their needs and concerns, taking measures to maintain effective relationships throughout the project and report to RCRC.
Produce and maintain appropriate, standardized documents and regular reporting to the senior management and other stakeholders reflecting key issues, risks, resolutions, and performance to enable them to effectively understand risks and impacts on the project in relation to the AFC system.
Ensure a collaborative approach is maintained across the team to facilitate the planning and delivery of interface works, ensuring all issues are clearly understood by teams and addressed, and appropriate interventions developed and implemented.
Perform sales and revenues reconciliation while ensuring fraud prevention measures are implemented and efficient.
monitor bank interface, card scheme, perform data analysis and coordinate with RCRC for issues and improvements.
Responsible for supporting the Employer in the negotiation of commercial contracts with external parties wishing to utilize the RPTN transport card system.
Qualification and Education Requirements
Mandatory Experience
12 years of experience, with a minimum of 8 years directly involved with AFC systems in the transportation industry.
Strong English communication skills – verbal and written.
Strong Arabic communication skills – verbal and written (preferred).
Management and or supervisory experience.
Experience of working in consultant environment.
Additional Skills:
Very good spoken English.
Very good written English.
Arabic Language is preferred.
Team working.
Interpersonal skills.
Communication skills.
Negotiation skills.
Client management skills.
Leadership skills.
Fully conversant in Microsoft Office Products.
Work to tight deadlines.
Working with multiple priorities.
Managing project deadlines.
SNC-Lavalin Projects and O&M Services is a business unit of SNC-Lavalin Group. We provide a full range of project management, programme management, construction management, engineering services, consulting services and operation and maintenance services across the MENA region. Active in the Middle East for over 40 years, we have offices in the Saudi Arabia, UAE, Qatar, Oman, and Egypt. for transportation and other infrastructure programmes.
Founded in 1911, SNC-Lavalin is a global fully integrated professional services and project management company and a major player in the ownership of infrastructure. From offices around the world, SNC-Lavalin's employees are proud to build what matters. Our teams provide comprehensive end-to-end project solutions – including PPP, capital investment, consulting, design, engineering, construction, sustaining capital and operations and maintenance to international clients. On July 3, 2017, SNC-Lavalin acquired Atkins, one of the world's most respected design, engineering and project management consultancies. http://www.snclavalin.com/
Rewards & Benefits
We offer an excellent package which includes:
A competitive salary
Transportation allowance
21 calendar days annual leave
Medical insurance cover
Company gratuity scheme
Discretionary bonus scheme
Annual flight allowance to point of origin
Employee Assistance Program – 24 hour free advice on financial, legal and family care specialists and also access to personal health, fitness and nutrition consultants
SNC-Lavalin is committed to eliminating discrimination and encouraging diversity amongst our workforce. We aim to provide quality and fairness for all job applicants and employees and not to discriminate on grounds of gender, marital status, age, race, ethnic origin, religious conviction or disablement. We oppose all forms of unlawful treatment and discrimination.
Our aim is for the company to be representative of all sections of society and that each employee feels respected and able to give their best. We are committed to a policy of treating all our employees and job applications equally.
We pursue this commitment by:
Having clear and concise procedures and guidelines for both line managers and employees to ensure policies are fully understood and implemented;
Complying with the relevant employment legislation and codes of practice;
Ensuring that all existing employees, potential employees, colleagues and customers are treated equally and with respect;
Ensuring that the workplace is an environment free from discrimination, harassment, victimisation and bullying regardless of an individual’s gender, marital status, age, race, ethnic origin, religious conviction or disablement;
Making all decisions relating to recruitment, selection or promotion according to the employees’ ability.
