Canada Line Attendant Future Opportunities
- Transportation
- Richmond
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
Do you have confidence working alone in a high volume customer service role? Apply now and join the team at PROTRANS BC!
PROTRANS BC will be hiring Canada Line Attendants in the new year for future opportunities.
In this role, you will provide a high level of customer service to all passengers within assigned areas of the Canada Line while maintaining SNC Lavalin values, including the company’s commitment to safety, and operational excellence. Ensure the safety of the public, while demonstrating a commitment to company policies and procedures, including the Canada Line Rail Operating Rules. Assist with trouble shooting and fault mitigation on trains in order to meet required performance targets. Safely operate trains in manual mode while complying with procedures and Canada Line Rail Operating Rules. Respond and participate in emergency response according to SNC Lavalin policies and procedures. Provide fare media, way finding and tourist information to the public as required. Participate in initial training; Canada Line Rail Operating Rules certification and all other company sponsored training both internal and/or external.
The successful candidate will be part of the BC Government Employees Union (BCGEU).
DUTIES & ESSENTIAL JOB FUNCTIONS
- Provide excellence in customer service to all passengers including passengers with special needs. Enhance safety by continuously monitoring passengers and train operations. Remain highly visible and approachable at all times while upholding SNC Lavalin’s Code of Ethics and operational standards.
- Communicate with other members of Field Staff as well as the Control Centre via two-way radio. Continuously monitor designated station and/or area and report safety and security needs effectively.
- Monitor passenger volume and identify safety concerns, implement crowd management during emergencies, provide critical information via public address system, and perform first aid.
- Assist with trouble shooting and fault mitigation on trains and other equipment in order to meet required performance targets.
- Operate trains in manual mode while complying with procedures and Canada Line Rail Operating Rules.
- Participate in high visibility passenger safety and passenger information initiatives. Distribute maps and tourism literature as required.
- Participate in station opening and closing. Inspect stations and trains for vandalism and ensure train and station cleanliness.
- Access the Automatic Train Control (ATC) area (guideway) to retrieve items or to assist with system disruptions as required.
- Retrieve and respond to lost property and assist when parties have been separated i.e. parents/children
- Operate company motor vehicles when required.
- Remain compliant with all safety, technical, customer service training, and Canada Line Rail Operating Rules at all times.
- Other duties as assigned.
QUALIFICATIONS & EXPERIENCE
- Minimum 5 years of direct, high volume customer service experience, preferably in the transportation industry, including the ability to listen, empathize, and communicate effectively with a diverse range of people.
- Excellent interpersonal skills as well as strong written and verbal communications skills.
- Experience using two-way radio is an asset.
- Attention to detail and ability to relay details in concise fashion, including those of a technical nature.
- Formal education or training in hospitality is an asset.
- Rail experience is an an asset.
- High school diploma or equivalent.
- Ability to learn and implement operating rules and procedures.
- Ability to remain calm in emergency situations and ability to resolve conflict effectively.
- Ability to correctly analyze a situation and respond appropriately.
- Work well in a team environment as well as independently.
- Must be available to work 7 days per week including weekends and holidays on a 24 hour shift basis.
- Demonstrate technical and mechanical aptitude.
- Ability to work in a physically demanding environment; stand for long periods of time, including working outdoors in all types of weather.
- Comfortable working in an underground area for an entire shift.
- Safety orientation is essential in our work environment.
- Able to obtain First Aid Level 1 (training provided).
- Valid BC class 5 driver’s license.
OTHER INFORMATION
Hourly Rate of Pay:
$27.42 (hire rate); $32.27 (fully qualified)
Founded in 1911, SNC-Lavalin is a global fully integrated professional services and project management company and a major player in the ownership of infrastructure. From offices around the world, SNC-Lavalin's employees are proud to build what matters. Our teams provide comprehensive end-to-end project solutions – including capital investment, consulting, design, engineering, construction, sustaining capital and operations and maintenance – to clients in oil and gas, mining and metallurgy, infrastructure and power. On July 3, 2017, SNC-Lavalin acquired Atkins, one of the world's most respected design, engineering and project management consultancies. http://www.snclavalin.com
Are you ready to take the next step in your career?
Apply for this rolePreview
AustraliaContent type
BlogsPublish date
04/24/2024
Summary
In a momentous shift, SNC-Lavalin has transitioned to AtkinsRéalis, marking a new era of innovation, collaboration, and excellence in engineering consultancy. With this rebrand comes a fresh persp
Preview
AustraliaContent type
BlogsPublish date
04/24/2024
Summary
In a momentous shift, SNC-Lavalin has transitioned to AtkinsRéalis, marking a new era of innovation, collaboration, and excellence in engineering consultancy. With this rebrand comes a fresh persp
Related job roles
Salary
Location
Orlando
Job Type
Full Time
Career Area
Business management
Market
Consulting & advisory
Category
Permanent
Location
Orlando
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of makin
Reference
R-114166
Expiry Date
01/01/0001
Salary
Location
Chennai
Job Type
Full Time
Career Area
Linxon - NewCo
Category
Permanent
Location
Chennai
Description
Join Us!We combine AtkinsRéalis project management expertise and Hitachi Energy’s deep technological knowledge to create a company dedicated to substations – we are Linxon!The Senior Project Engineer
Reference
R-114093
Expiry Date
01/01/0001
Salary
Location
Ottawa
Job Type
Full Time
Career Area
Engineering (Other)
Market
Cities & development
Category
Permanent
Location
Ottawa
Description
Fire Protection EngineerAre you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwid
Reference
R-114075
Expiry Date
01/01/0001
Salary
Location
Bucuresti
Job Type
Full Time
Career Area
Finance
Market
Corporate
Category
Permanent
Location
Bucharest
Description
We are currently looking for a curious and analytical Consolidation Analyst.ResponsibilitiesPreparing monthly/quarterly/annual accounts and variation analyzesPreparing and transmitting information in
Reference
R-114072
Expiry Date
01/01/0001
Salary
Location
Princeton
Job Type
Full Time
Career Area
Operations & maintenance
Market
Transportation
Category
Permanent
Location
Princeton
Description
Why join us?We are hiring! Atkins seeks a Lead Traffic Operator to join our team in Trenton, NJ. This role will be embedded at NJDOT’s Arterial Management Center (AMC) in New Jersey.About usAtkins is
Reference
R-114071
Expiry Date
01/01/0001
Salary
Location
UK
Job Type
Flexible Working
Full Time
Career Area
Railway signalling
Market
Transportation
Category
Permanent
Location
United Kingdom
West Midlands
Derby
York
Swindon
Glasgow
Description
Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It'
Reference
R-114066
Expiry Date
01/01/0001
Author
Vinayak DaddiAuthor
Vinayak DaddiSalary
Location
UK
Job Type
Flexible Working
Full Time
Career Area
Railway signalling
Market
Transportation
Category
Permanent
Location
United Kingdom
West Midlands
Derby
York
Swindon
Glasgow
Description
Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It'
Reference
R-114065
Expiry Date
01/01/0001
Author
Vinayak DaddiAuthor
Vinayak DaddiSalary
Location
Tampa
Job Type
Full Time
Career Area
Physical hydrogeology & hydrology
Market
Water
Category
Permanent
Location
Tampa
Description
Why join us? We are hiring! The Water Resources Engineer is an integral part of our Water Resources Team. This is an entry-level position and is based out of Tampa, FL . About Us AtkinsRéalis is one
Reference
R-114064
Expiry Date
01/01/0001
Salary
Location
UK
Job Type
Flexible Working
Full Time
Career Area
Railway signalling
Market
Transportation
Category
Permanent
Location
United Kingdom
West Midlands
Derby
Swindon
Belfast
Glasgow
Description
Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It'
Reference
R-114063
Expiry Date
01/01/0001
Author
Vinayak DaddiAuthor
Vinayak DaddiSalary
Location
Tampa
Job Type
Full Time
Career Area
Commercial management
Market
Corporate
Category
Permanent
Location
Orlando
Tampa
Atlanta
Houston
Description
Why join us?It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of making
Reference
R-114051
Expiry Date
01/01/0001
AtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more