Atkins Infrastructure business are looking to appoint a Client Director to focus on our water company clients in either the South East, South West or North East of England. As Client Director you will work as part of an established, high performing water market team who work collaboratively to develop and enhance our existing relationships to yield significant and sustainable benefits to our Clients.
Success in the role of Client Director will be achieved by anticipating Clients’ future requirements and developing compelling value propositions through internal capability and external professional collaboration. Identifying the addressable spend, driving growth in sales and margin across the Atkins portfolio of capabilities to win a greater share of the client budget.
Atkins want to lead, shape and transform the future of water infrastructure and stand out in our market. We want to be known for delivering some of the world’s most exciting and innovative projects in the water market and are investing in innovation and new technology to give us a leading edge for the future and the digital journey. As Client Director you will help us achieve these goals and position Atkins at the heart of the future of the water market.
Requirements:
- Able to build and develop new relationships with clients and partners and establish professional collaborations.
- Track record of leading and winning major work opportunities.
- Pro-active decision making with a confident yet diplomatic operating style - someone who deals easily with cultural diversity.
- Resourceful, articulate and clear communicator, with the ability to influence others through the use of sound judgement and good sense - a natural team player.
- Naturally strategic, always looking for the next opportunity and testing the market for new ideas and propositions.
Responsibilities:
Core:
- Focused on Key Account Management and first-class service provision in order to develop strong, long lasting relationships.
- Be the recognised client expert understanding in detail the client’s strategy, organisational design, key points of influence, culture, external drivers and their challenges, risks and opportunities.
- Be the recognised relationship lead for the client, providing knowledge, resources and being the natural point of escalation for issues and opportunities.
- Coordinate the Atkins resources that engage with the client. Create and coordinate a virtual team of client leads from other Divisions.
- Be an ambassador for Atkins: attending and speaking at relevant events, hosting workshops and generally leveraging opportunities to build greater awareness of Atkins.
- Be accountable for the overall client experience working to position Atkins as a leading, innovative and responsive supplier.
Sector specific:
- Provide direction and coordination of existing account managers currently taking on the day to day interfacing with the Water Companies.
- Lead the journey to developing strategic partnerships with suppliers that complement the Atkins value proposition to increase overall market share.
- Understand the different commercial delivery models used in the UK water sector to maximise value to client whilst growing the margin to Atkins.
- Share knowledge with the UK Water South and UK Water Central Client Directors to enhance the customer experience.
Additional Information:
In addition to the above listed responsibilities, the Client Director will be required to take on specific further cross cutting responsibilities for the entire Water Market that align with selected strategic themes. Examples of such themes include sector wide value propositions, competitor analysis, delivery innovation, Design & Build partner strategy and more generally, future proofing our Water Market proposition.
What we offer?
Atkins recognise that there are many well qualified people who are looking to further their career, but who cannot commit to full time employment. We support flexible working arrangements and are interested to discuss how we can accommodate individual requirements. As part of this commitment, we understand the need for a diverse and flexible workforce, where a work-life balance is important. So, by default Atkins offers flexible working, where there is no fixed 9 ‘till 5, no need for a 5-day week, no requirement for a full-time contract, and no requirement to spend all your working time in the office.
Our IT systems support homeworking, so where you have parental or career duties; or you simply need to be elsewhere for a parcel, servicing your car, or waiting in for a tradesperson; Atkins will work for you. Similarly, Atkins’ corporate social responsibility provides the opportunity to give something back to the community, and we run professional networks supporting groups such as local schools, charities, parents, those coming out of the armed-forces and women in engineering.
Rewards and Benefits:
We offer a competitive salary that is regularly tested against other consultants with a default 25-days leave each year plus bank holidays and options to buy some or sell of that leave. Salary and benefits will be commensurate with experience and qualifications.
To support and safeguard your physical and mental wellbeing we provide an employee assistance programme offering advice and support in times of need. Our offices run their own sports and social clubs providing a wide range of activities. You will also have access to our Flexible Benefits, where you can opt in to a wide range of benefits to complement your work/life balance: such as medical insurance, gym membership, the cycle-to-work scheme, child care vouchers, charitable giving, additional pension contributions etc.
Please refer to our website for details of our full benefits package.
https://yourrewarduk.snclavalin.com/
Training and Development:
Atkins develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents. These are reviewed with individuals through an annual development process. We support staff in achieving and maintaining membership of relevant institutions. You will also be part of our global Technical Networks, which provide a flow of technically orientated information and ideas through the company.
The learning and development experience in our Ground Engineering team is different to that at most other companies. Here we thoroughly recognise the importance of our people and we invest for the long term to provide them with the technical, commercial and managerial expertise they need throughout their career. At Atkins our staff continue to learn and develop irrespective of their position or experience.
Our investment includes our acclaimed technical conferences, regular presentations and discussion groups, field trips, bespoke training courses as well as active on the job mentoring. Fulfilling learning and development experiences include the opportunity for international assignments in a variety of countries.
Flexible Working:
We welcome the opportunity to discuss a flexible working pattern for this vacancy. For roles advertised under the category of flexible working we would encourage you to explore the flexible working options we are able to offer during the interview process.
We have also increased our investment even further by launching our Ground Engineering Professionals Programme, facilitating strong professional development to match the passion and skills of our talented people post Chartership.
ATKINS, part of the SNC Lavalin Group, is committed to having a diverse and inclusive workforce. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview.
If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.
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