Customer Service Representative - Traffic Operations Center

• Responsible for gathering and disseminating information in a courteous and pleasant manner to reflect the Department’s high standards and professionalism.

• High School diploma (or equivalent).
• Experience in a position involving public contact and telephone responsibilities preferred.
• Must be proficient with computer skills.

• Excellent oral communication and interpersonal skills required.
• Must have good command of the English language.
• Ability to perform in a professional courteous manner and remain friendly while under pressure.
• Must have aptitude for geography maps.

• None

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