Infrastructure Engineer
- Corporate
- Derby, Aldershot, Epsom, Bristol
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
Atkins is part of the SNC Lavalin Group of companies, the delivery of its IT is via a function called Group IS. Our Group Information Services (Group IS) business is made up of digital, user service, technology and project management experts, working across multiple regions. Our teams are supporting close to 20000 people across the Atkins group including those based in offices and working on remote sites with our clients where we partner the business on some of the worlds iconic design and build and infrastructure projects.
Group IS has developed an operating model to evolve the way IT services are provided to the company, moving from a ‘Business as Usual’ focus to an organisation driven by a joint technology roadmap with the business and enabling business value. Here, the key focus areas include: getting the basics right, being a true partner to the business, information assurance & security, career management for our staff, and supporting the organization on its digital journey.
Our user services teams are committed to delivering a 24/7, 365 days a year service ensuring we keep our people and projects delivering for clients. This includes service desk, hardware and software asset management and software packaging teams providing the latest technology solutions available to future proof the organisation’s technical ability.
Our technology delivery teams setup and run the IT infrastructure backbone of the organization including network, firewall, storage and unified communications. They enable the global nature of our business, providing seamless connectivity, communication and collaboration capabilities to our employees. This means we can all work collaboratively from anywhere in the world and on any device, using Office 365 and Skype for Business, improving the pace and quality of delivery for our partners and clients
Our applications delivery teams help build, implement, support and sustain the various corporate systems used by the company’s functions and also the numerous digital offerings aimed at improving the efficiency of our internal teams and the value proposition to our clients. Here, we have teams dedicated to innovating, researching and experimenting with new leading edge technology and exploring emerging digital solutions using a combination of Full Stack development, Data Analytics, Digital Engineering, Intelligent Mobility and Digital Asset Management.
Our focus on delivering a range of IT services and digital solutions means at all times the needs of our clients are at the forefront of delivery, ensuring business change is managed in an effective way. We pride ourselves on being agile, quick to respond, and are able to deliver IT solutions within a short period of time, allowing for rapid project mobilisation for our business.
Purpose of the Role:
The Infrastructure Engineer position is a hands-on role to manage, monitor and support the infrastructure and services including software lifecycle. Working within the Technical Services you will provide support with resolving incidents, delivering on projects and delivery of new services.
This role will suit an individual who has extensive experience within a 2nd line support environment and has proven experience troubleshooting server/desktop related issues within a large organisation. The successful candidate will be dynamic, analytical and able to come up with smart solutions.
Key Deliverables/Responsibilities
- Build and implementation, follow build processes, test and transition solutions
- Service ownership maintaining the internal infrastructure
- Delivery of projects and new services
- Applying software patches and hardware firmware updates.
- Resolving 2nd/3rd line desktop/server related incidents
- Logging hardware or software faults with vendors
- Transitioning incidents to operational support teams
- Continual service improvement through best practise and new and innovative technologies
- Assist with managing the technology life cycle, deploying appropriate application versions and updates as required
Experience Required
Essential Technical Requirements
To be successful in this role we would expect you to have in depth experience with:
- Experience with working and managing Active Directory
- Install, configure, troubleshoot Windows Server 2012 R2/2016
- Experience in managing Microsoft Azure platforms
- Experience in managing Microsoft Office 365
- Install, configure, troubleshoot, Monitor VMware/Hyper-V
- Experience with Backup Technologies – NetBackup, Backup Exec, Veeam
- Working within a helpdesk / support environment, dealing with customer issues through to resolution
- Knowledge of monitoring & reporting based systems
You must also be able to demonstrate experience with:
- Troubleshooting hardware/software issues on Windows platforms
- Working with and troubleshooting VMware/Hyper-V
- Working with and troubleshooting Microsoft server platforms
- Dealing with and managing high priority issues
- Benchmarking and performance tuning
Desirable Technical Experiences
- Networking fundamentals and basic troubleshooting
- Experience working within ITIL aligned Service Delivery organization
- To have worked in an engineering environment
Behavioural Competencies
- Proven experience of delivering process efficiencies and improvements
- Clear and fluent English (both verbal and written)
- Ability to build and maintain efficient working relationships with remote teams
- Demonstrate ability to take ownership of and accountability for relevant products and services
- Ability to plan, prioritise and complete your own work, whilst remaining a team player
- Willingness to engage with ad work in other technologies
Training
Atkins develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents. These are reviewed with individuals through an annual appraisal process. We actively support staff in achieving corporate membership of relevant institutions.
Rewards and benefits:
Atkins offers a fantastic range of benefits, which you can tailor to suit your own health, wellbeing, financial and lifestyle choices.
All the information you need to know is available on our dedicated benefits portal; your reward, which is available to access 24/7 from any device: https://www.yourrewardatkins.com
Security Clearance:
This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary it will be discussed with you at interview.
If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.
ATKINS, part of the SNC Lavalin Group, is committed to having a diverse and inclusive workforce. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Are you ready to take the next step in your career?
Apply for this rolePreview
AustraliaContent type
BlogsPublish date
04/24/2024
Summary
In a momentous shift, SNC-Lavalin has transitioned to AtkinsRéalis, marking a new era of innovation, collaboration, and excellence in engineering consultancy. With this rebrand comes a fresh persp
Preview
AustraliaContent type
BlogsPublish date
04/24/2024
Summary
In a momentous shift, SNC-Lavalin has transitioned to AtkinsRéalis, marking a new era of innovation, collaboration, and excellence in engineering consultancy. With this rebrand comes a fresh persp
Related job roles
Salary
Location
Ottawa
Job Type
Full Time
Career Area
Engineering (Other)
Market
Cities & development
Category
Permanent
Location
Ottawa
Description
Fire Protection EngineerAre you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwid
Reference
R-114075
Expiry Date
01/01/0001
Salary
Location
Alexandria
Job Type
Part Time
Career Area
QSSE
Market
Consulting & advisory
Category
Contractor / Temporary
Location
Alexandria
Description
We Are Hiring!AtkinsRéalis is seeking a Capability Intern – Summer 2024 to join our Alexandria, VA office.About Us AtkinsRéalis is one of the world’s most respected design, engineering, and project ma
Reference
R-114046
Expiry Date
01/01/0001
Salary
Location
Alexandria
Job Type
Part Time
Career Area
QSSE
Market
Consulting & advisory
Category
Contractor / Temporary
Location
Alexandria
Description
We Are Hiring!AtkinsRéalis is seeking a Capability Intern – Summer 2024 to join our Alexandria, VA office.About Us AtkinsRéalis is one of the world’s most respected design, engineering, and project ma
Reference
R-114044
Expiry Date
01/01/0001
Salary
Location
Atlanta
Job Type
Full Time
Career Area
Civil engineering
Market
Transportation
Category
Permanent
Location
Atlanta
Description
Why join us? We are hiring! AtkinsRéalis is seeking a Roadway Drainage Engineer to join our Atlanta, GA office. About Us AtkinsRéalis is one of the world’s most respected design, engineering and
Reference
R-110590
Expiry Date
01/01/0001
Salary
Location
Henderson
Job Type
Full Time
Career Area
Structural engineering
Category
Permanent
Location
Henderson
Description
Senior Bridge EngineerWhy join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize t
Reference
R-095079
Expiry Date
01/01/0001
Salary
Location
Princeton
Job Type
Full Time
Career Area
Operations & maintenance
Market
Transportation
Category
Permanent
Location
Princeton
Description
Why join us?We are hiring! Atkins seeks a Lead Traffic Operator to join our team in Trenton, NJ. This role will be embedded at NJDOT’s Arterial Management Center (AMC) in New Jersey.About usAtkins is
Reference
R-114071
Expiry Date
01/01/0001
Salary
Location
Montréal
Job Type
Full Time
Career Area
Design engineering
Category
Permanent
Location
Montréal
Description
À AtkinsRéalis, nous pensons et travaillons différemment. Depuis nos bureaux répartis dans le monde entier, nous mettons en contact des gens, des technologies et des données pour façonner l’avenir de
Reference
R-113971
Expiry Date
01/01/0001
Salary
Location
Washington
Job Type
Full Time
Career Area
Business development
Market
Corporate
Category
Permanent
Location
Orlando
Chicago
Henderson
Washington
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of makin
Reference
R-113219
Expiry Date
01/01/0001
Salary
Location
Toronto
Job Type
Full Time
Career Area
Marketing
Market
Transportation
Category
Student
Location
Toronto
Description
Proposal Coordinator – Co-Op StudentCome join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.Reporting to the Dire
Reference
R-111373
Expiry Date
01/01/0001
Salary
Location
Tampa
Job Type
Full Time
Career Area
Commercial management
Market
Corporate
Category
Permanent
Location
Orlando
Tampa
Atlanta
Houston
Description
Why join us?It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of making
Reference
R-114051
Expiry Date
01/01/0001
AtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more