Master Data Management Agent - French

Responsibilities

• Create, update or deactivate Vendor/Customer records in Oracle
• Collect all required information and documentation for Vendor/Customer record creation or modification
• Receive, register and provide resolution to requests related to Master Data Maintenance
• Perform root cause analysis and identify solutions for issues when needed
• Perform other tasks related to Master Data Maintenance

Our offer towards work-life balance

• Flexible working schedule – organized in 3 shifts: 9:00-18:00, 10:00 - 19:00 and 13:00 - 22:00* Monday to Friday*3 mandatory evening shifts per month
• Evening shifts bonus starting after the third mandatory evening shift per month
• Work from Home
• Motivational financial package & flexible benefits
• Easter and Christmas bonus
• Direct contract with SNC-Lavalin
• Team buildings, Fun@Work activities
• Free French language classes
• Learning and Development programs, Training, Career opportunities
• Employees Wellness Program – fresh fruits, chair massage, counselling sessions, additional sick days, employee wellness rooms
• A friendly and dynamic work environment
• CSR & Sport activities

Requirements

• Proficiency in French (at least B1 level), English is a plus
• Knowledge of the Procure-to-Pay process is a plus
• Basic knowledge of Oracle or another ERP system
• Previous experience in direct communication with
• stakeholders is a plus
• Excellent knowledge of Microsoft Office Suite
• University Degree (studies in Economics is a plus) or relevant work experience

Qualifications

• Strong team player
• Strong customer service orientation
• Excellent communication skills
• Able to set priorities and complete multiple projects
• Attention to details paired with good analytical abilities
• Work experience in a shared services centre, process-driven or service centre environment is a plus