Public Information Specialist
Atkins has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.
Atkins has openings for two (2) Public Information Specialist positions and is seeking energetic and highly motivated self-starters to join our team in Austin, TX. Both positions will support various toll agency clients.
The ideal candidate will have a background in communications, public relations, public speaking, and public involvement strategies and techniques.
Coordinates, plans, organizes, and directs public outreach efforts and programs for clients.
- Coordinates, plans, organizes and implements the public outreach efforts of major projects.
- Coordinates staff to ensure project office operates according to the contract with client.
- Develops and implements individual project Public Outreach Plans in coordination with the client.
- Identifies public outreach project goals and makes recommendations to the client of the best means to address the needs.
- Organizes/manages project information files and coordinates the interchange of project outreach information with the client and among project team members.
- Coordinates and participates in government briefings and project presentations to external groups.
- Coordinates and participates in stakeholder outreach and meetings.
- Assists in the coordination and planning of community events; participates in such events as needed.
- Assists public meeting organizers with meeting facilitation.
- Coordinates logistics for special events including public meetings and hearing, open houses, groundbreakings, ribbon cuttings, and project tours.
- Assists with the development of responses to issues and requests for information emanating from the public.
- Develops the content and coordinates the design and production of general public information materials, including: project publications, brochures, newsletters, web information, press releases, fact sheets, presentations, exhibit boards, maps, and materials;
- Meets with the client to determine key messages and themes.
- Ensure all communications align with agency priorities and brand guidelines.
- Serves as liaison between the project’s technical and public involvement teams.
- Supports graphic design efforts.
- Develops and implements strategic social media plans.
- Assists with website content management, statistical analysis and reporting, and management of monthly maintenance.
- Produces and distributes daily, weekly and monthly reports on public outreach efforts. May supervise the work of support staff, sub-consultants, and vendors.
- Performs such other duties determined necessary by the Supervisor.
EDUCATION AND EXPERIENCE
- Bachelor's degree in Communications, Journalism, English, or related field from an accredited four-year college or university.
- Three or more years of professional related experience involving public relations, public outreach and other related areas.
- Knowledge of public relations and public involvement techniques and strategies; knowledge of media relations strategies.
- Ability to communicate effectively, both orally and in writing. Exceptional writing and proofreading skills as well as strong verbal communication skills is required.
- Ability to understand and translate complex technical information into clear, concise and compelling messages tailored to the general public.
- Excellent problem-solving ability and critical thinking skills.
- Ability to make persuasive public presentations.
- Ability to listen and respond to citizens and other customers on a variety of issues.
- English/Spanish bilingual is desirable.
- Deadline-driven with the ability to multi-task in a fast-paced environment.
- Ability to write and oversee the design of promotional and informational materials.
- Ability to establish effective working relationships with, employees, managers, citizens, appointed and elected officials and the media.
- Ability to deal effectively and harmoniously with people at all levels of the organization and to represent the firm professionally. Good interpersonal skills are essential to interact effectively.
- Ability to work in a team environment and to work independently.
- Knowledge of transportation, construction and tolling is helpful
- Knowledge of the NEPA Process is helpful.
- Knowledge of AP style.
- Strong personal computer skills are required.
- Proficiency in the use of Microsoft Office products, including Word, PowerPoint, and Excel.
- Proficiency in Adobe Creative Suite (specifically, In-Design and Photoshop).
- None required.
- Travel might be necessary, including throughout Texas. If travel is required and no company vehicle is available, the use of a personal vehicle may be required.
- The incumbent must have a valid driver's license and a driving record that meets company policy. The vehicle must be in good working order and insured.
- Mileage reimbursement allowance will be available.
- Some work outside normal business hours may be required.
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