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Service Delivery Expert

  1. Riyadh

We are looking for Service Delivery Expert to support our team in Riyadh for Metro Project.

  • The Service Delivery Expert with a minimum of 6+ years’ technical and management experience will oversee the pre-launch and commercial phases of the O&M Contractors’ activities to verify that all the contractual requirements are fully met.
  • The Service Delivery Expert shall be responsible for launching of the service, station and depot inspections and the ongoing day to day delivery of a safety and excellence in passenger service in accordance with the KPI Regime and best practice.
  • The Service Delivery Expert will be responsible on a 24/7 basis for attending incidents, accidents and emergencies that may occur on the metro.

SNC Lavalin's Atkins business is one of the largest multidisciplinary, multi sector engineering design consultancies in the world and is part of the SNC Lavalin Group.

As one of the world’s most respected design, engineering and project management consultancies with a leading track record in the defence sector, Atkins are ideally placed to respond to this market. We have a broad establishment and proud, 50 year history throughout the Middle East region.

We provide a full range of design, engineering and project management services for buildings, transportation and other infrastructure programmes.

Atkins in the Middle East now employs around 2,000 staff serving Gulf clients across all market sectors from offices in Abu Dhabi, Al Ain, Doha, Dubai, Jeddah, Kuwait City, Manama, Muscat, Riyadh, and Sharjah.

Rewards & Benefits

We offer an excellent package which includes:

  • A competitive salary
  • Transportation allowance
  • Medical and life insurance cover
  • 21 calendar days annual leave
  • Medical and life insurance cover
  • Company gratuity scheme
  • Discretionary bonus scheme
  • Annual flight allowance to point of origin
  • Employee Well-Being Programme – 24 hour free advice on financial, legal and family care specialists and also access to personal health, fitness and nutrition consultants

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