Atkins is part of the SNC Lavalin Group of companies, the delivery of its IT is via a function called IT Services which is organised as a global operation with significant presence in India. ITS has developed an operating model for 2020 to revolutionise the way IT services are provided to the company, moving from a ‘Business as Usual’ focus to an organisation driven by Business Value. Key concepts include: transitioning to digital products, adopting agile delivery approaches across the organisation, leveraging cloud services, and applying focus to supporting company project bids and delivery.
Purpose of the Role:
The primary objective of the Software Analyst is to facilitate the Software Portfolio and Configuration Manager’s agenda to maximize the business value of Atkins’ software portfolio. Key objectives include: evaluation of software to ensure business relevance, assisting in the preparation of licence renewals, determining ways to reduce the portfolio through data analysis and assisting the Software Asset Management Team and Application Team with the end to end software process.
The successful candidate will be dynamic, analytical and able to come up with smart solutions within budget constraints. They will be able to prioritise their workload effectively.
o Support the Software Portfolio and Configuration Manager to rationalise SNC Lavalin’s software portfolio
o Provide application demand forecasting as directed by the Software Portfolio and Configuration Manager
o Assist the Software Portfolio and Configuration Manager to identify savings opportunities for renewals, software licensing and services
o Collaborate with Procurement and Asset Management teams on contract negotiation, renewals, vendor management activities, inventory management, purchasing and delivery activities
o Support automated process improvement activities with internal Automation Technical Design Authority
o Monitor trend reports to support business decisions
o Collaborate with IT product owners to align activity to product and delivery roadmaps
o Support the production of metrics to illustrate the business benefits/value of each application in the portfolio
o Assist with the day to day management of the Configuration Management Database (CMDB), ensuring that data quality and accuracy is of the highest standard
o Production and delivery of reports – status accounting, trend analysis, high value, reporting on high impact configuration items. ad hoc.
o Managing engagement with stakeholders; linkages to other areas that may be dealing with
o Develop, review and improve processes to maximize efficiencies
Essential Technical Requirements
To be successful in this role we would expect you have the following experience:
o Work with third party suppliers, helping to drive desired results
o Ability to understand and administer full process plans and complex data
o Ability to learn quickly and support change on an organization
o An appreciation and understanding of software management in a large organisaton
o An understanding of the Customer’s business and how IT contributes to the delivery of a product or service
o Excellent communication, networking, interpersonal and presentation skills
o Ability to build and maintain efficient working relationships
o Meticulous attention to detail
o Strong analytical, data management and reporting skills
Desirable Technical Experiences
o Experience working within an ITIL aligned Service Delivery organization
o Knowledge of engineering and design software products
o Qualifications: ITLv3 Foundation
o Working knowledge of Service Now
o Proven experience of delivering process efficiencies and improvements
o Clear and fluent English (both verbal and written)
o Ability to build and maintain efficient working relationships with remote teams, 3rd parties and business stakeholders
o Confidence and professionalism
o Analytic skills and ability to synthesise large data sets
Atkins develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents. These are reviewed with individuals through an annual appraisal process. We actively support staff in achieving corporate membership of relevant institutions.
Rewards and benefits:
Atkins offers a fantastic range of benefits, which you can tailor to suit your own health, wellbeing, financial and lifestyle choices.
All the information you need to know is available on our dedicated benefits portal; your reward, which is available to access 24/7 from any device: http://www.yourrewardatkins.com
This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary it will be discussed with you at interview.
If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.
ATKINS, part of the SNC Lavalin Group, is committed to having a diverse and inclusive workforce. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.