Software Asset Management Administrator
R-041270
- Bangalore
- Corporate
Software Asset Management Administrator
- Provide input to the Software Asset Management life cycle; including analysing and redesigning Software Asset Management processes, software requests, license pooling/checks, and deployment
- Maintain the catalogue and cost management processes for all software assets
- Maintain all cost models relating to software assets
- Support the integration of the License Management Tool (and surrounding processes), with the IS delivery systems and services
- Raise and manage software purchasing orders through their lifecycle (including ‘Goods Receipting’)
- Verify supplier invoices against purchase orders
- Liaise with suppliers to request quotes (and maintain appropriate supplier records)
- Identify and advise management and technical teams on license entitlements derived from software deployed
- Support the “Audit, Risk and Compliance” function team through the regular audit process
- Provide report information on software/licence counts, metrics and usage, as well as provide input on terms that impact licensing
- Maintain the license inventory and perform software harvesting based on usage
- Assist with license related questions/issues
- Ensure 100% customer satisfaction and client focus
- Manage incidents and requests according to defined SLAs - ensure 100% adherence to RFS & INC Best Practice guidelines
- Update, formalise and review processes defined in the IS Business Management System
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