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Southeast Federal Client Service Manager

R-046220
  1. Atlanta
  1. Security, aerospace & defence

Southeast Federal Client Service Manager

Southeast Federal Client Service Manager

Why join us?

Helps ensure the success of Atkins through coordinating closely with Federal Business Unit leadership and staff and Regional Business Development and Sales (BD&S) staff on all efforts related to client development, client engagement planning, pursuit development, marketing strategies, business planning, branding, and market research; identifying and developing pursuit opportunities and mine existing IDIQ contracts; improving and maintaining marketing database; and helping to build a strong team to lead and support proposal and marketing efforts. Ensures that marketing meets Atkins’ expectations for promoting and winning work.

Atkins seeks an energetic and highly motivated self-starter to join our Atlanta GA, office as a Federal Client Service Manager.

About Us

Atkins is one of the world’s most respected design, engineering and project management consultancies. Atkins has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years.

Atkins has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects facing the Federal government. Together we will protect what matters.

How will you contribute to the team?

  • Leads client engagement and development with existing DoD Federal clients in the Southeast Region of the United States; develops strategy for growth on existing Federal programs; and identifies new opportunities to pursue to help grow Atkins’ Federal portfolio of work.

  • Reach out to prospective clients in the region introducing Atkins professional capabilities to support their programs.

  • Attend and involvement with SAME, represent Atkins as a sustaining member at meetings in the region.

  • Champion a cohesive team environment to support the Atkins Federal strategy and goals and provide mentoring to and training for staff to ensure their ability and continued growth.

  • Ensure the implementation of best practice/ISBP principles and provides training and mentoring. Coordinate and share best practices collection.

  • Work closely with FBU leadership and staff and regional BD&S staff to implement marketing plans based on regional/business unit strategic plan. Conceptualize, develop, and execute all aspects of marketing plan including firm positioning, differentiation, opportunity identification, public relations, and all aspects of the thought leadership program, including conferences.

  • Coordinate to assign appropriate staff to pursuits and build pursuit teams to best support major pursuits.

  • Manage, coach, and/or facilitate pursuit team activities from opportunity decision stage through post-submittal and presentation stage, working in partnership with the Federal BU, BD&S, technical staff, and other stakeholders.

  • Coordinate with MarCom, Federal BU, and regional BD&S, and TPO staff to develop, build, measure, track, and report on winning marketing strategy(ies), brochures and focused marketing materials, and client outreach/communications.

  • Responsible for developing, monitoring, and operating within pursuit and division budgets.

  • Perform strategic reviews (pink, red, green, gold, and IQR) on proposals.

  • May perform such other duties as the supervisor may from time to time deem necessary.

What will you contribute?

  • Bachelor's degree in Architecture or Engineering, or related major, Graduate degree preferred. Management coursework and/or MBA a plus. This level may be achieved by technical professionals or managers with twelve years of experience since B.S. or eleven years since M.S., with at least three of these years in the Senior Project Manager position with highly complex project management responsibility.

  • Excellent communication, interpersonal, and organizational skills. Supervisory/management skills. Strong grammar, spelling, composition, and proofreading abilities.

  • Job requires detail orientation and the ability to multi-task and work under the pressure of a deadline-driven environment with a high consequence of error (which may result in the loss of considerable revenue to the firm).

  • Computer skills required and proficiency with Microsoft Office Suite and other software programs.

  • Job requires ability to travel.

  • If local travel is required and no company vehicle is available, the use of a personal vehicle may be required. The incumbent must have a valid driver's license and a driving record that meets company policy. The vehicle must be in good working order and insured. Mileage reimbursement allowance will be available.

  • Must be willing to work under the pressure of frequent deadlines and work extra hours as necessary. Must possess the ability to supervise and motivate staff, and ability to participate in ongoing strategic pursuit training and other educational opportunities.

  • Job requires ability to process paper/electronic documents and operate computer keyboard. Ability to communicate effectively, both verbally and in written form. Ability to plan and prioritize tasks.

  • Professional registration in field of practice  RA or PE. Special consideration will also be given for Retired Military with a proven track record and relationships with USACE and/or Air Force.

What we offer at Atkins:

At Atkins, you will enjoy a robust rewards package which includes:

  • Opportunity to work on various projects of various sizes

  • Competitive salary

  • Flexible work schedules

  • Group Insurance

  • Retirement Savings Plan with employer match

  • Employee Assistance Program (EAP)

  • Learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program

If this sounds like you and you would like to expand your career with us, apply today!

Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace.  EOE/Minorities/Females/Vet/Disability.

Please review Atkins Equal Opportunity Statement here:

https://careers.snclavalin.com/equal-opportunities-statement

Atkins cares about your privacy and are committed to protecting your privacy.  Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.

Note to staffing and direct hire agencies:

In the event a recruiter or agency who are not on our preferred supplier list submits a resume/candidate to anyone in the company, SNC-Lavalin family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. https://careers.snclavalin.com/recruitment-agencies

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