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Sr. Tolls Analyst

  1. Austin
  1. Transportation

Sr. Tolls Analyst

Atkins is one of the world’s most respected design, engineering and project management consultancies. Atkins has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years.

Atkins has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.

Atkins seeks an energetic and highly motivated self-starter to join Atkins in Austin, TX as a Senior Tolls Analyst supporting the Texas Department of Transportation (TxDOT).

The ideal candidate will have a background in business and/or revenue collection operations management as a business analyst, systems manager or financial manager/analyst.


Under direction, applies technical professional competency in Toll Systems, Toll Operations and relevant Toll related Intelligent Transportation Systems (ITS) technology to the investigation of transportation planning, engineering and operational needs and problems, the coordination of Toll project activities, and the preparation of plans and documents.

Expected to take the lead in project-specific teams. Applies broad knowledge of leading-edge information and communication technologies, planning, and engineering processes to the planning, development, design, and operation of Toll systems.

Expected to carry out job functions within small project-oriented multidisciplinary teams of Toll professionals and be able to support direct interaction with clients within the context of project progress meetings, design reviews, operations, and project production and delivery.

Major results expected include high-quality written, verbal, and graphical deliverables in the form of progress reports, operational concepts, technology reviews, designs, and specifications.

  • Conducts assignments that require the investigation of a large number of variables. Duties usually include the following:
  • Develops and applies general toll planning, operational and engineering solutions to development or implementation problems.
  • Collaborates in the design and development of toll concepts, including requirements analysis, technology review and selection, development and communication of operational concepts, specifications development, testing, and commissioning.
  • Writes reports, delivers presentations, communicates concepts and deliverables to clients, and participates in quality control checks.
  • Works closely with toll systems developers and database administrators as owner’s representative.
  • Assists in the administration and maintenance of database applications. Tunes, monitors and supports database(s) as required.
  • Develops and runs recurring and ad-hoc reports as needed.
  • Assists with application/user support when necessary.
  • Provides detailed transactional backup for functional users when necessary.
  • Develops and maintains related documentation.
  • Develops database structures, security and maintenance plans when necessary.
  • Works with multiple database interfaces.
  • Manages toll project teams.
  • Performs such assignments and duties as the Supervisor may deem necessary from time to time.

  • B.S. degree in Civil Engineering or a toll-related subject such as Computer Science, Electrical Engineering, Transportation Planning, Accounting, Economics, Business, Law, or Information Technology. Toll-related Master’s degree / MBA can substitute for one year of experience.
  • This level may be achieved by candidates with seven (7) years experience since Bachelor's or six (6) years since toll-related Master's.
  • Relevant work experience would provide exposure to information and communication technologies, toll operations, and/or intelligent transportation systems (ITS), including fiber-optic communication design, video systems, computer hardware & software, toll collection systems and sub-systems, toll infrastructure, electronic payment, or traffic management.
  • Without a degree, a minimum of thirteen (13) years of relevant experience required.

  • Detailed understanding of the practical design and deployment of a wide range of information, communication, and toll operations technologies, including video/violations-processing, systems engineering, toll collection systems and sub-systems, electronic payment, customer service center or traffic management.
  • Strong expertise in ETL process design. Exceptional proficiencies in Microsoft SQL and Oracle.
  • Proven ability to lead analyst teams successfully.
  • Completion of relevant Toll Training and Project Management Programs within the first 24 months of employment is highly desirable.
  • Position requires strong analytical ability, organizational and time management skills with ability to perform under pressure and dexterity to adjust to changing priorities.
  • Strong effective technical writing, oral and listening communication skills in English are essential, including ability to present concepts verbally.
  • Position requires ability to deal effectively and harmoniously with people at all levels of the organization and to represent the firm professionally. Excellent interpersonal skills are essential.
  • Must be self-starter with excellent analytical, organizational, problem-solving, and decision-making skills.
  • Strong personal computer skills and proficiency in the use of Microsoft Office applications, including Word, PowerPoint, Excel, Access and Outlook, is required.

  • None.

Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.

Please view Atkins Equal Opportunity Statement here:

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