Traffic Operator Trainee
- Transportation
- Atlanta
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
Atkins has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.
Atkins seeks an energetic and highly motivated self-starter to join our Atlanta, GA team as an Traffic Operator Trainee.
MAJOR FUNCTION/ROLE
Trains for TOC Operator I position, including training to manage traffic congestion, planned events and unplanned incidents in a Traffic Operations Center and to provide data entry and QA/QC for information in the State DOT Advanced Traffic Management System (ATMS) or Advanced Traveler Information System (ATIS). Trains under supervision.
JOB DUTIES
- Monitors congestion and incident information using various tools including ATMS and ATIS, EM radio traffic, CAD feeds and traffic reports from local media partners for incidents.
- Creates identified incident in ATMS, notifies appropriate personnel, and provides additional responses as required.
- Actively reviews or implements traffic management through the use of tools such as ATMS, ATIS, DMS/CMS, Ramp Metering, 511 floodgates, and develops alternate route provisions when an incident or heavy congestion is detected and verified.
- Implements travel time postings on DMS/CMS during peak traffic hours as needed.
- Manages traffic signal timing or notifies appropriate agency as outlined in SOPs.
- Activates county alerts (targeted floodgates) for incident response as appropriate.
- Activates Amber/Silver Alerts or other messages on regional devices as outlined in SOPs.
- Receives and responds to emails or re-directs to appropriate staff as necessary.
- Monitors feedback messages from 511 system users and provides customer service by returning calls from those leaving feedback messages.
- Compiles daily 511 feedback report for vendor and client review.
- Coordinates with other DOT agencies and serves as primary point of contact for STIX within own state.
- Researches, identifies and reviews planned construction, maintenance, and special events and activities as required.
- Assists with data collection to include in monthly reports, travel speed and travel time reports, incident reports and any other reports that are requested.
- May perform such other assignments as the Supervisor may deem necessary from time to time.
EDUCATION AND EXPERIENCE
- High school diploma (or equivalent). Experience in a position involving public contact and telephone responsibilities preferred. Must be proficient with computer skills.
SPECIAL SKILLS
- Excellent oral communication and interpersonal skills required.
- Must have good command of the English language.
- Ability to perform in a professional courteous manner and remain friendly while under pressure.
- Must have an aptitude for geography and maps.
Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.
Please view Atkins Equal Opportunity Statement here:
https://careers.snclavalin.com/equal-opportunities-statement
Atkins cares about your privacy.
Please consult our Privacy Notice to know more about how we collect, use and transfer your Personal Data.
By submitting your personal information to Atkins, you confirm that you have read and accept our Privacy Notice.
Atkins will not accept unsolicited resumes from recruiters, headhunters, contract recruiters, search firms or employment agencies. In the event a recruiter or agency submits a resume or candidate, Atkins explicitly reserves the right to recruit and hire those candidate(s) at its discretion, and without any financial obligation whatsoever to the recruiter or agency. Any such unsolicited resume or candidate contact information, including those submitted directly to Atkins hiring managers or any other employee, shall become the property of Atkins upon receipt.
CG
Are you ready to take the next step in your career?
Apply for this rolePreview
IndiaContent type
BlogsPublish date
03/27/2024
Summary
The engineering firm you choose will significantly impact your career. Select the right one, and you'll find your career goals supported, a healthy work-life balance and the team dynamic that you
Preview
IndiaContent type
BlogsPublish date
03/27/2024
Summary
The engineering firm you choose will significantly impact your career. Select the right one, and you'll find your career goals supported, a healthy work-life balance and the team dynamic that you
Related job roles
Salary
Location
Gurgaon, Haryana
Job Type
Full Time
Career Area
Engineering (Other)
Market
Transportation
Category
Permanent
Location
Gurgaon
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-112684
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Civil engineering
Market
Transportation
Category
Permanent
Location
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading prof
Reference
R-112599
Expiry Date
01/01/0001
Salary
Location
Gurgaon, Haryana
Job Type
Full Time
Career Area
Structural engineering
Category
Permanent
Location
Gurgaon
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-108975
Expiry Date
01/01/0001
Salary
Location
Mumbai
Job Type
Full Time
Career Area
Engineering (Other)
Market
Nuclear
Category
Permanent
Location
Mumbai
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading prof
Reference
R-108668
Expiry Date
01/01/0001
Salary
Location
Bucuresti
Job Type
Full Time
Career Area
Finance
Category
Permanent
Location
Bucharest
Description
This position is a perfect opportunity for persons willing to further develop their leadership skills. If you are self-motivated and results-oriented person with a great interpersonal skills and teamw
Reference
R-112473
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Design engineering
Category
Permanent
Location
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-083588
Expiry Date
01/01/0001
Salary
Location
York
Job Type
Flexible Working
Full Time
Career Area
Railway signalling
Market
Transportation
Category
Permanent
Location
United Kingdom
Derby
York
Doncaster
Description
Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It'
Reference
R-107572
Expiry Date
01/01/0001
Author
Anita SharmaAuthor
Anita SharmaSalary
Location
Derby
Job Type
Flexible Working
Full Time
Career Area
Engineering (Other)
Market
Transportation
Category
Permanent
Location
United Kingdom
Derby
York
Doncaster
Description
Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It'
Reference
R-106898
Expiry Date
01/01/0001
Author
Anita SharmaAuthor
Anita SharmaSalary
Location
Oak Ridge
Job Type
Full Time
Career Area
Information technology
Market
Nuclear
Category
Permanent
Location
Oak Ridge
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of maki
Reference
R-112885
Expiry Date
01/01/0001
Salary
Location
West Midlands
Job Type
Flexible Working
Full Time
Career Area
Mechanical engineering
Market
Transportation
Category
Permanent
Location
West Midlands
Crewe
Derby
York
Manchester
Doncaster
Description
Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It'
Reference
R-105042
Expiry Date
01/01/0001
Author
Anita SharmaAuthor
Anita SharmaAtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more