Service Delivery Expert (Railway Experience)
__jobinformationwidget.freetext.LocationText__
Riyadh
Are you ready to take the next step in your career?
PostulezCe poste vacant est désormais expiré. Veuillez consulter des postes similaires ci-dessous...
We are currently looking for a Service Delivery Expert for our major rail metro project, you will play a pivotal role in coordinating and managing the Operations and Maintenance (O&M) contractors during the launch and main operations of the metro system. This position demands a seasoned professional with comprehensive expertise in every aspect of metro rail systems, coupled with a Western education from recognized institutions.
Key Responsibilities:
Contractor Liaison and Coordination:
Act as the primary point of contact between the Project Management Company and O&M contractors.
Facilitate effective communication and collaboration to ensure seamless project launch and ongoing operations.
Possess in-depth knowledge of all rail operations, timetable management, accident and incident investigation, contingency planning, operations rule book and best practices.
Provide technical guidance and support to the O&M contractors to ensure compliance with project requirements.
Launch Preparation:
Develop and execute detailed plans for the successful launch of the metro system, considering safety, efficiency, and customer experience.
Work closely with stakeholders to identify and resolve potential issues before the launch.
Operations Management:
Oversee day-to-day operations, addressing any challenges that may arise promptly.
Implement best practices for maintenance, incident response, and service delivery to optimise system performance.
Quality Assurance:
Establish and enforce quality standards for O&M activities, ensuring adherence to project specifications and safety regulations.
Conduct regular audits and assessments to monitor service delivery effectiveness.
Training and Development:
Collaborate with O&M contractors to design and implement training programs for staff to enhance their skills and ensure they meet project requirements.
Performance Monitoring:
Implement key performance indicators (KPIs) to measure the effectiveness and efficiency of service delivery.
Analyze data and propose improvements to enhance overall performance.
Risk Management:
Identify potential risks to service delivery and develop mitigation strategies.
Ensure that O&M contractors are equipped to handle unexpected challenges and emergencies.
Qualifications and Experience:
Bachelor's or Master's degree from a recognised Western institution in a relevant field (Engineering, Project Management, etc.).
Minimum of [9] years of experience in a similar role on major rail metro projects worldwide.
Proven track record of successful project launches and sustained operations.
Skills:
Exceptional communication and interpersonal skills.
Experience in Rail Operations
Strong leadership and team management abilities.
Analytical mindset with the ability to solve complex problems.
Thorough understanding of metro rail operations, rail systems and industry best practices.
Proficiency in project management tools and software
Rewards & Benfits
A competitive salary
Transportation allowance
Medical and life insurance cover
Annual leave
Medical and life insurance cover
Company gratuity scheme
Discretionary bonus scheme
Annual flight allowance to point of origin
AtkinsRealis is committed to eliminating discrimination and encouraging diversity amongst our workforce. We aim to provide quality and fairness for all job applicants and employees and not to discriminate on grounds of gender, marital status, age, race, ethnic origin, religious conviction or disablement. We oppose all forms of unlawful treatment and discrimination.
Our aim is for the company to be representative of all sections of society and that each employee feels respected and able to give their best. We are committed to a policy of treating all our employees and job applications equally.
We pursue this commitment by:
Having clear and concise procedures and guidelines for both line managers and employees to ensure policies are fully understood and implemented
Complying with the relevant employment legislation and codes of practice
Ensuring that all existing employees, potential employees, colleagues and customers are treated equally and with respect
Ensuring that the workplace is an environment free from discrimination, harassment, victimisation and bullying regardless of an individual’s gender, marital status, age, race, ethnic origin, religious conviction or disablement;
Making all decisions relating to recruitment, selection or promotion according to the
Are you ready to take the next step in your career?
PostulezAccroche
CanadaType de contenu
BlogsDate de publication
05/08/2024
Récapitulatif
Dans n’importe quelle carrière, il est facile d’avoir une vision étroite et d’accorder une plus grande importance au perfectionnement des compétences techniques. Ce que beaucoup ne reconnaissen
Watch: Featured video content
Accroche
CanadaType de contenu
BlogsDate de publication
05/08/2024
Récapitulatif
Dans n’importe quelle carrière, il est facile d’avoir une vision étroite et d’accorder une plus grande importance au perfectionnement des compétences techniques. Ce que beaucoup ne reconnaissen
Watch: Featured video content
Related job roles
Salaire
Localisation
Site Office
Job Type
Full Time
Career Area
Risk management
Category
Permanent
Location
Saudi Arabia
Description
Join us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to
Référence
R-111323
Date d’expiration
01/01/0001
Salaire
Localisation
Site Office
Job Type
Full Time
Career Area
Risk management
Category
Permanent
Location
Saudi Arabia
Description
Join us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to
Référence
R-111319
Date d’expiration
01/01/0001
Salaire
Localisation
Manchester
Job Type
Full Time
Career Area
Nuclear
Marché
Nuclear
Category
Permanent
Location
Manchester
Sheffield
Epsom
Bristol
Description
Take the lead in global nuclear safety."You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise a
Référence
R-111314
Date d’expiration
01/01/0001
Salaire
Localisation
Manchester
Job Type
Full Time
Career Area
Nuclear
Marché
Nuclear
Category
Permanent
Location
Derby
Manchester
Sheffield
Epsom
Bristol
Bellshill
Description
Take the lead in global nuclear safety.Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we
Référence
R-111311
Date d’expiration
01/01/0001
Salaire
Localisation
Sheffield
Job Type
Full Time
Career Area
Mechanical engineering
Marché
Nuclear
Category
Permanent
Location
Derby
Manchester
Sheffield
Epsom
Bristol
Glasgow
Description
Are you a Mechanical Engineer, with a background in either Mechanical Handling, or Remote Operations who thrives on difficult problems? Are you drawn to complex design projects and excited by the oppo
Référence
R-111310
Date d’expiration
01/01/0001
Salaire
Localisation
Dubai
Job Type
Full Time
Career Area
Architecture
Category
Permanent
Location
Dubai
Description
About AtkinsRéalis Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-leading professional services and project management company dedicated to engi
Référence
R-111309
Date d’expiration
01/01/0001
Salaire
Localisation
Derby
Job Type
Full Time
Career Area
Mechanical engineering
Marché
Nuclear
Category
Permanent
Location
Derby
Manchester
Sheffield
Epsom
Bristol
Glasgow
Description
Are you a Mechanical Engineer, with a background in either mechanical analysis or design, who thrives on difficult problems? Are you drawn to complex projects and excited by the opportunity to rapidly
Référence
R-111308
Date d’expiration
01/01/0001
Salaire
Localisation
Derby
Job Type
Full Time
Career Area
Mechanical engineering
Marché
Nuclear
Category
Permanent
Location
Derby
Manchester
Sheffield
Epsom
Bristol
Glasgow
Description
Are you a Mechanical Design Engineer who thrives on solving difficult engineering problems? Are you drawn to complex projects and excited by the opportunity to rapidly progress into leadership positio
Référence
R-111307
Date d’expiration
01/01/0001
Salaire
Localisation
Mississauga
Job Type
Full Time
Career Area
Engineering (Other)
Marché
Nuclear
Category
Permanent
Location
Mississauga
Description
Manager, Feeder and Piping – AnalysisCome join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.CANDU Energy Inc. is
Référence
R-111304
Date d’expiration
01/01/0001
Salaire
Localisation
Bangalore
Job Type
Full Time
Career Area
Engineering (Other)
Marché
Entreprise
Category
Permanent
Location
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Référence
R-111302
Date d’expiration
01/01/0001
AtkinsRéalis
Explorez les possibilités et voyez comment vous pouvez changer le monde en faisant ce que vous aimez chez AtkinsRéalis
Apprenez-en plus