Delivery Assurance Lead, Software Product Quality Assurance
- Corporate
- Bangalore
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We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors such as Engineering Services, Nuclear, Operations & Maintenance and Capital.
News and information are available at www.atkinsrealis.com or follow us on LinkedIn.
Our teams are proud to deliver on some of the most prestigious projects across the world. It's thanks to our talented people and their diverse thinking, expertise, and knowledge. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise.
When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer’.
Context
- In the wake of the data and AI revolution, the demand for digital professionals has surged exponentially. As businesses increasingly rely on data-driven insights and artificial intelligence technologies to gain an excellent edge, the need for AtkinsRéalis to provide skilled professionals adept in digital technologies across the globe is paramount.
- Recognizing the abundance of talent in India, we are strategically shifting our focus to tap into this valuable resource pool. Embracing this shift will allow us to stay ahead in the ever-evolving digital landscape while fostering cross-cultural collaboration and diversity within our teams.
- Our business and clients move fast, and our Digital practice needs to react quickly. This makes the space a challenging environment to work within, where we must balance speed of delivery with high quality output that unlocks real and lasting business outcomes whilst minimizing our risk exposure and protecting our commercial position.
- As our Delivery Assurance Lead in our Global Technology Centre (GTC) in India, you will play a crucial role in ensuring the successful delivery of projects by overseeing the scoping, quality, commercial aspects, and risk management throughout the project lifecycle. You will collaborate closely with project managers, technical teams, and clients to ensure alignment with project goals, client expectations, and industry standards, upholding quality as a primary aim. You will spearhead our capability of Technical Project Management, recruiting, developing and nurturing our digital project management talent including implementing Agile best practice.
- The Digital practice in the GTC consists of three practices Enabling Services, Data Intelligence and TechnologySolutions. As the Delivery Assurance Lead, you will be responsible for the delivery assurance across all three practices. You will need to provide a blend of sales, project scoping and practical project delivery oversight, whilst also strengthening the overall delivery quality of the Digital practice, including via the development of processes and training.
- Enabling Services encompasses our digital internally managed services that support our wider business. Data Intelligence helps our clients set data strategy and governance, architect and manage their data and generate insight from it through artificial intelligence and powerful visualizations. Technology Solutions is our end-to-end service to help our clients integrate, deliver and run high quality technology their people embrace.
- You will need to work with the Practice Leads in India, whilst collaborating closely with counterparts in our global regions to develop, implement and embed quality assurance processes, frameworks and learning opportunities into our delivery teams whilst pragmatically addressing delivery issues that do arise. This is a team leadership role, you will be expected to complete technical delivery, but provision will be made for a portion of nonproductive time.
Accountabilities
You will be empowered to drive the success of the Digital Practice, working collaboratively with colleagues across the Practice and wider business to uphold quality delivery. Specifically, you will have a big personal impact to:
- Ensure consistently high-quality delivery that delights our clients and delivery teams despite inevitable setbacks, driving the adoption of modern methods in all engagements, capturing insights to embed continuous improvement and shifting towards a service-oriented business model
- Collaborate with Technical leadership from across the business, and the other GTC Practice Leads to develop, implement, and embed best practice into BAU delivery, liaising with regional capabilities to highlight opportunities for external accreditation, and implement this into the GTC Digital Practice
- Scope the delivery approach of our complex and/or high-risk projects, drawing in experts from across the Digital practice in GTC and more widely, to ensure our holistic approach appropriately balances speed, quality, risk, resource capabilities and commercial position and we set ourselves up for success
- Ensure the GTC Technical Authority is adequately aware of, and appropriately managing, technical delivery risks, with a focus on protecting the GTC reputation with the wider business and our clients
- Streamline interfaces with other Practice areas, both within the GTC and more broadly, to enable high value integrated propositions, identifying complementary expertise and aligning ways of working to reduce barriers
- Provide feedback and input to support continuous improvement with respect to the digital technical delivery framework based on delivery assurance observations and feedback.
- Ensure the adherence of project delivery to company and regional governance processes (such as the SMS, TDF, DIP) and take regional ownership to ensure their fitness for purpose, actively contributing to their continued development to ensure they are meeting business needs
- Establish and be accountable for the quality review cadence for technical delivery, encompassing quality reviews and audits and working with our internal quality teams and leveraging industry best practice to continually uphold quality delivery from the practice
Person profile
You will be an experienced and excellent leader in providing a consultancy service to help teams optimize their overall program delivery using digital products and services. Beyond that, you will:
- Have a track record in setting and implementing strategy for a high performing service
- Relish nurturing, developing and motivating teams to deliver excellence and realize growth
- Care passionately about delighting clients through a collaborative style and quality delivery
- Give behavior and culture at least as much emphasis as technical skills development
- Think innovatively and creatively about the best way to solve clients’ problems
- Be commercially astute, leveraging internal resource, intellectual property and supply chain
- Ideally have some experience of shifting towards outcome-based models of consultancy
- Communicate complex technical subjects clearly and concisely with a focus on benefits
You will be able to demonstrate the following experience, skills, and qualifications:
- Bachelor’s degree in a relevant field (practical experience in lieu will be considered)
- Demonstrable continued professional development through workshops, seminars and related courses and professional activities
- Extensive experience in overseeing the design and development of large applications, including application development processes and quality control while coordinating multiple programmers
- Extensive experience with current programming techniques, development tools, database design and/or administration of enterprise relational database management systems
- Demonstrable experience operating using excellent interpersonal, technical writing and communications skills
- An industry recognized certification, i.e., PRINCE2 or equivalent
Location
- Whilst this role is a GTC leadership position, we are open to applicants from other geographies. Applicants from other geographies will be expected to articulate how they would fulfill the role requirements remotely and would be expected to travel regularly to India if appointed. Secondments will be considered.
What We Can Offer You
- Varied, interesting and meaningful work.
- A hybrid working environment with flexibility and great opportunities.
- Opportunities for training and, as the team grows, career progression or sideways moves.
- An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.
Why work for AtkinsRéalis?
We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.
Meeting Your Needs
To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’.
Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need.
Additional Information
We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.
Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)
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