Client Configuration Engineer

This role requires you to have demonstrable experience of working in a desktop and support function in an enterprise environment, the following is essential: 

·        Incident handling

·        Documentation of ongoing support and operational guidance

·        Identifying suitable IS solutions both functional and non-functional

·        Deployment testing and management

·        Solution handover for operational use

·        Client patch management

·        Client AV management, SCCM Operations and routine tasks

The role will involve both individual working and participation within a team.

Technical Specialities 

Successful candidates should be experienced in providing IT services to large enterprises and be able to demonstrate technical knowledge and understanding of all areas of technical speciality.  They will also have a broad understanding and interest in wider areas of technology. Technical specialities should include the following: 

 Microsoft Windows desktop platforms – Windows 7/10

• Microsoft Windows desktop platforms – Windows 7/10
• Microsoft System Center Configuration Manager
• Active Directory and Group Policy configuration and management
• McAfee VSE
• One Drive
• Bit locker 
• Microsoft Intune 
• Desktop application and patch delivery through SCCM

Non-technical Skills

• Proven support skills
• Proven design methodology
• Well organised and competent time keeper
• Strong documentation skills
• Customer Focused
• Team player and self-motivator
• Excellent communication skills at any organisational level

Qualifications

• Microsoft certification preferable
• ITIL foundation certificate preferable 

Behavioural Skills

• Understanding the business needs of customers and designing solutions which meet those requirements 
• Ability to take on challenges and utilise technical knowledge and experience to deliver effective solutions 
• Working effectively within a team and as an individual
• Communicate concisely and lead technical discussions with stakeholders, colleagues and third parties
• Provide technical leadership to teams throughout the enterprise
• Influence and guide good practice and behaviours